Retail & Leisure.
From accessible changing rooms and toilets, to intuitive layout, thoughtful lighting, and acoustics. Create premises that fit your brand, meet all accessibility guidance, and are welcoming for all customers, their friends, and family.
Open for all.
It is essential that premises and services meet and maintain their obligations to the Equality Act.
Forward-thinking retailers are going beyond minimums to designing retail experiences to be truly inclusive of all. With the introduction of quiet shopping times for autistic people or specialist screenings at cinemas for people living with dementia, there is an increasing understanding that some environments can be particularly challenging for many members of society.
Hidden disabilities.
Many disabilities are hidden and may not be immediately obvious, such as learning difficulties, mental health, mobility, speech, visual, or hearing impairments.
Making adjustments to consider cognitive, sensory and physical needs, doesn’t just improve customer experience for disabled customers, but for everyone. Intuitive store design, improved lighting, acoustics, and well-designed changing rooms are just some examples of simple changes that have a big impact.
The Purple Pound.
The spending power of disabled people and their families (known as the Purple Pound) is worth a huge £274 billion and estimated to be rising by 14% per year.
Our team can support your business with accessible design reviews, recommendations for improvements, design of inclusive facilities, accessible product advice, and staff training.
We also work closely with VisitEngland and Purple Tuesday to improve the experience for disabled consumers.
The spending power of disabled people and their families
Get in touch.
Our team is always happy to discuss your requirements and provide a scope and fee proposal for your project. Get in touch to chat through your plans with us.
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