Hotel Brooklyn, Manchester UK.

In its 1st full trading year Hotel Brooklyn's accessible facilities delivered an additional £217,000

We provided:

Hotel Brooklyn bedroom. Lovely large windows with mustard curtains with a table and chairs to admire the view. Blush details run throughout the soft furnishings with two single zip together beds

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Project Brief.

Motionspot was appointed access designers for Hotel Voco in Manchester, a 189-room boutique hotel inspired by New York’s Brooklyn borough and developed by Bespoke Hotels.

Our role embedded seamless accessibility across all guest experiences, creating 18 wheelchair and ambulant accessible rooms (including two with concealed ceiling track hoists) to welcome visitors with physical, sensory, and cognitive impairments while preserving industrial-chic luxury.

Find out how Hotel Brooklyn made over £200,000 additional revenue from accessible suites and events in first full trading year.

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Project Scope.

Motionspot delivered end-to-end inclusive design and product specification to ensure every space at Hotel Brooklyn supports independent, dignified use.

Accessible Room Design:

Advised on the design of adjustable wardrobes, desks, safes, and mini bars at optimal heights, plus bed-side curtain controls and discreet brass emergency call buttons replacing red cords.

En-Suite Bathroom Solutions:

Integrated fold-up shower seats, matt black removable grab rails, lever taps, accessible flush systems, and anti-glare, slip-resistant tiles for adaptable, stylish functionality.

Innovative Ceiling Track Hoists:

Designed and installed world-first concealed hoists hidden within recessed lighting and wardrobe compartments in two Liberty Suites, setting a new global standard.

Communal & Staff Support:

Created level-access entrances, lowered reception desks, accessible public toilets, and staff training, plus supported the hotel’s Access Charter and Access Champions programme.

The innovative ceiling track hoist concealed in a recessed lighting feature.

Bedrooms

Creating an enjoyable and comfortable environment often comes down to the small, but often overlooked, details. This was the case at Hotel Brooklyn where considerable care was taken to create a welcoming and accessible experience for all guests. Elements of the design included:

Optimising location and height of the safe, hooks, spyholes and positioning the mini bar so that wheelchair users, guests shorter in stature and those who have difficulty bending down can reach them easily.
Fully adjustable wardrobe and clothes rail, and desks designed to be accessible for all guests.
Curtains that can be controlled from a panel by the bed which also included a sleek, brass emergency call button. These call alarm buttons were also built into the en-suite replacing the often misused and unsightly red cords more commonly associated with accessible toilets.

£217,000

additional revenue from accessible suites and events

Project Impact.

Motionspot’s innovations generated an additional £217,000 in revenue from accessible suites and events in Hotel Voco’s first full trading year. The hotel earned top industry awards, including Accessibility Innovator (Boutique Hotelier 2022) and Cateys Accessibility Award (2021), while achieving TripAdvisor’s top 1% global ranking. By proving accessibility drives both profit and prestige, Hotel Voco has inspired UK hospitality to prioritise inclusive luxury as standard.

“Hotel Voco has demonstrated how accessibility can be incorporated into a luxury hotel. We hope the success of Hotel Voco inspires others in the industry to look at how they can improve their accessible facilities to help make UK hospitality more accessible for all.”“Hotel Brooklyn has demonstrated how accessibility can be incorporated into a luxury hotel. We hope the success of Hotel Brooklyn inspires others in the industry to look at how they can improve their accessible facilities to help make UK hospitality more accessible for all.”

Robin Sheppard, chairman of Bespoke Hotels

Gallery.

Hotel Brooklyn reception with accessible lower height check-in desk with knee-clearance for wheelchair users

Dining area with wood panelling and ceiling hung biophilia

Accessible bedroom with two single zip together beds and bedside control panels

Accessible bedroom with accessible wardrobe and two single zip together beds

Accessible bedroom with bedside control panel featuring brass switches and sockets

Accessible shower, toilet and basin featuring matt black finishes throughout contrasting with white metro tiles

Acessible basin and toilet featuring matt black finishes throughout contrasting with white metro tiles

Accessible shower area featuring matt black Doc M pack, folded shower seat and shower screen

Accessible bathroom details showcasing integrated hand grip basin, matt black brassware and brass accessories

Accessible bathroom, showcasing wall hung toilet with matt black back rest

Accessible wetroom area showcasing a sleek shower bench and glass shower door

Hotel Brooklyn restaurant with exposed ceiling and slatted wooden divider

Hotel Brooklyn reception with accessible lower height check-in desk with knee-clearance for wheelchair users

“Thank you, Brooklyn! The ceiling hoist made it so easy to transfer my son in a comfortable manner and the toilet and shower facilities were out of this world! A pleasure to use with plenty of room for his wheelchair, ample turning space, an accessible shower at an adjustable height, and a fold down chair. It deserves 10 stars!”

Mother of a disabled young adult and Hotel Brooklyn guest via Trip Advisor