Privacy Policy.

Motionspot is committed to protecting your privacy and working within the guidelines set out in the Data Protection Act and General Data Protection Regulation (GDPR). Our privacy statement aims to disclose what information we collect from the people that we interact with, how this information is used and how this information can be removed/amended.

This Privacy Statement covers the collection and use of data on this website, in the course of the provision of our services, and in the course of our industry research. This Statement does not apply to any third party websites, which may be linked from this website.

Motionspot collects data about individuals within a business context. We only collect basic personal data about you, e.g. name, address, email, phone number, etc., and any information any information based on lived experience that you choose to share with us. Information is collected about you when you request us to contact you or complete a form to download information or if you participate in our research activity. Motionspot treats all data which identifies an individual as Personal Data. Motionspot acts as the ‘Controller’ of the personal data you provide to us, this means we control what happens to the data in our possession. We need to know your basic personal data to provide you with a response to your request for information or to deliver our products and services. We will not collect any personal data from you if we do not need to provide or oversee this service to you. We also collect information when you voluntarily complete customer surveys or provide feedback. Website usage is collected using cookies.

We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.

The information collected about you is used when you request information on our services, buy products or download information from our website – data is processed by Motionspot. The data will be used to provide our products and services, in addition to invoicing and communicating with you with regards to other services you may be interested in.

We use a third-party digital marketing agency, who can act as a data processor. They cannot do anything with your personal data unless we have instructed them to do so. They will not share your personal information with any organisation apart from us. They will not store this data, they can only access the web or cloud-based systems where data is stored.

When you provide us with feedback, survey responses, or participate in our research activity, we only use that information to learn more about your opinions and improve the services that we provide. We do not use information about your lived experience in a way that can be connected to you.

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please email or write to us at Motionspot Ltd, First Floor, 8 Waldegrave Road, TW11 8GT. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 26 July 2024.

If at any point you believe the information we process on you is incorrect, you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can get in touch with the Information Commissioner’s Office (ICO) here.