The Crown Estate and Grosvenor

Project Scope

Motionspot was appointed as the Inclusive Design Consultant for The Crown Estate and Grosvenor to develop an Inclusive Design Brief, a strategic tool aimed at embedding inclusive design across their commercial portfolios of over 500 buildings in central London. The principles were applicable to different typologies including Food and Beverage, Office, Retail, Public Realm, and Hotel offers, many of which are historic environments.

Access and Inclusive Design Audits

• Conducted audits of selected buildings and public realm spaces within Grosvenor and The Crown Estate’s commercial portfolios, highlighting common access and inclusion themes across Food and Beverage, Office, Retail, Public Realm, and Hotel offers, focusing on transitions between tenant and landlord managed areas.

Gap Analysis Review

• Performed a comprehensive review of relevant legislation, regulations, policies, and best practice guidance, identifying gaps where current standards do not address needs such as neurodivergence, mental health issues, hidden disabilities, intersectional conditions, and complex needs.

Stakeholder Engagement Workshops:

• Hosted five pan-disability and lived-experience workshops with 54 participants from community networks and the wider public, representing diverse backgrounds including age, disability, neurodivergence, sex, gender, sexual orientation, parental status, ethnicity, faith, social, and economic backgrounds. Participants provided feedback on elements like approach and arrival, navigation, ramps, entrances, internal spaces, circulation, human needs, design for senses and mind, attitudes, policies, training, old and new buildings, safety, and digital information.

Development of the Inclusive Design Brief

• Created a two-part Inclusive Design Brief with practical actions for inclusive built environments. Part 1 is an open-sourced document providing high-level strategy guidance and demonstrating the use of RIBA’s Inclusive Design Overlay across the project lifecycle. Part 2 offers detailed recommendations exceeding Building Regulations, considering intersecting social characteristics and their impact on sense of belonging and space experience, tailored specifically for The Crown Estate and Grosvenor.

RIBA Stage Reviews & Consultancy 

• Since developing the Inclusive Design Brief, Motionspot has provided inclusive design consultancy on a number of new build and refurbishment projects across The Crown Estate and Grosvenor.